We will endeavour to contact you within 48 hours of receiving your request.
Conditions of completing the Work Request Form.
Should Sterling Project Solutions arrange for a service technician / contractor to attend to any repair work that has been requested and it is found that the repair works are:
- not required as there was no fault when the service technician / contractor attended
- the result of misuse of the item
- the result or failure to comply with the recommended use of the item as outlined in the operation manual
- due to the operator not reading the instructions provided in the operations manual
Then I accept full liability for the call out and services fees and expenses associated with the repair work.